Question: I have a small office with several computers, a shared Internet connection and a bunch of other stuff. I don’t really know what I have but I’d like some type of clear, written documentation of the equipment and its settings. Can you help me with this?
Answer: Yes, Home Technology Solutions of Marin provides a service for documenting your information technology environment and network. The purpose of this service is to provide you with a clear view into your entire information technology environment along with network and security settings and keep it in one convenient location.
Having this concise documentation can help with analyzing and identifying problems as well as planning for future expansions or upgrades. Some businesses also find this type of documentation useful for insurance purposes.
Information documented by this service includes: computers (manufacturer, model numbers, configuration, working status), peripheral devices (printers, scanners,faxes, etc.), application software, network components and settings (routers, switches, access points), Internet connection devices and settings, and data backup devices and services in use.