Norton Product Updates – Windows 7 Compatibility

by Mike McEvoy on December 15, 2009


Owners of a current active license for many Norton products can receive a free product update to the current version of their product through the Norton / Symantec web site. Upgrading to the current version is strongly encouraged, especially if you have a version prior to 2009.  For owners upgrading to Windows 7 or installing an earlier version of a Norton security product on a computer running Windows 7 this type of upgrade is necessary.

Click here, Norton Update Center to access the update center and begin the update process. This link will take you to a page similar to:


Click on the  yellow UPDATE ME NOW button and you will be asked to download a small program – AutoDetectPkg.exe. Running this program will scan your system to determine which Norton product(s) and version(s) you have, if they are active and if they qualify for a free upgrade to the current version. Follow the instructions on the screens.

For Windows 7 users with a Norton Security product this update will be automatically sent to you as part of the Norton automatic update process. You can find comprehensive information on compatibility of Norton products with Windows 7 here: Norton Windows 7 Compatibility

Additional information on Norton products and Windows 7 is available in the Windows and Norton 7 FAQ.

If you have a currently active Norton subscription it is worth taking the time to upgrade to the 2010 version or the most current version available for your Norton product. Staying up to date is an important step to being protected. Remember, an ounce of prevention is worth a pound of cure.



Arafat Hossain Piyada December 16, 2009 at 3:01 am

Thanks for this update information. Although I am not a Norton user but some of my friend do. Hope they find it useful.
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Mike McEvoy December 17, 2009 at 1:42 pm

@Arafat Hossain Piyada — Glad you found the info useful. Feel free to share with others as the upgrades from Norton are free and the 2010 versions have some definite improvements. Thanks for stopping by.

Kikolani December 16, 2009 at 9:18 pm

I’m a Kaspersky fan myself, but my office runs on Norton, and we have one machine upgraded to Windows 7, so I’ll be sure to look into that update. Thanks for the info!

~ Kristi
.-= Kikolani´s last blog ..Ultimate Freelance Resources – 100+ Links to Freelance Jobs, Blogs, Podcasts, Guides & More =-.

Mike McEvoy December 17, 2009 at 1:56 pm

@Kikolani — Hi Kristi, yes, Kaspersky makes a good product and has been around for a number of years. Norton tends to be a bit easier to administer for non-technical people while still having a lot of configuration capabilities “under the hood.”

When you install Norton Antivirus or Internet Security on a Windows 7 computer the Norton Update process will automatically download the 2010 version as soon as the Norton program is installed. A relatively straightforward process. Not sure how this is addressed if you are using the Norton Corporate Antivirus client.
Thanks for stopping by.

Chattanooga December 18, 2009 at 12:31 am

I haven’t been much of Norton fan in a while…they like to make your life complicated…at least on some versions of the software. Got a good alternative?

I did love the Dokken promo videos though. Funny as hell.
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Mike McEvoy December 30, 2009 at 9:54 pm

@Chattanooga — Yes, Norton released some real clunker versions in the 2006-2008 time frame. However they have made some real strides with the 2009 & 2010 versions. Their current versions also do very well, often best in class, when tested by some of the top security labs. Although I must admit I am not a big fan of Norton’s 360 products as I find them less than intuitive from a user perspective.

Other good security products include those from Trend, Kaspersky and McAfee. To some degree what will work best for you depends on your specific needs and level of technical expertise. Do you want a “Set-it-and-forget-it” type of solution or are you open to spending time configuring settings and addressing warnings.

I always use an Internet Security Suite as I like to have integrated firewall software and intrusion protection. If you use your computer in an office environment with solid internal security and a hardware firewall this may not be as necessary. However if you ever travel with your computer and connect to non-secure networks (airports, cafes) then strong firewall software is essential.

Thanks for stopping by.

Peg Salvage December 18, 2009 at 6:39 pm

Does anyone know if Windows 7 comes pre-installed with Microsoft Security Essentials? I would expect that Norton takes a pretty big hit from people who upgrade to 7, then don’t bother to get Norton back once they have MSE.
.-= Peg Salvage´s last blog ..Fix A Windows XP Slow Startup =-.

Mike McEvoy December 30, 2009 at 10:01 pm

@Peg Salvage — So far I have not seen Windows 7 shipping with Microsoft Security Essentials pre-installed. It will be interesting to see how MSE stacks up against the Internet Security Suites. I tend to think that the security software publishers that might get take the greatest hit from MSE are people like AVG, Avast and other free antivirus publishers. It will be interesting to see how this shakes out.

Thanks for stopping by.

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